Life of Things, LLC
Do you want to increase revenue without having to launch a new product?
MAXLife Hub Finds You Money You Didn't Know You Had.
Create NEW revenue and capture more EXISTING revenue
WITHOUT having to launch any new products!
Has your Service Department become an unintentional loss leader?
Do You Guess At The Costs To Keep Service Agreements Profitable?
Do You Want To Understand Why Your Entitlement Products Don't Sell?
Your Current System Isn't Working:
- Retiring employees take institutional knowledge with them
- Your ERP/Accounting system doesn't do what you need it to
- Too many systems that don't talk to each other cause problems
- Spreadsheets and old school reports don't give you the info you need
What The Other Guys Offer:
- Complete solutions are expensive and complex, aimed at the enterprise
- Other solutions are too specialized and self-contained.
- They lack features, aren't customizable and don't talk to your ERP or accounting system.
Ignorance Costs Your Company Growth and Sales
Warranty service cuts into the profitability of your products because you don't know how much it really costs you.
Manufacturing costs are not the whole picture. If you aren't tracking the costs of repairs, how can you ensure profitability of your warranty and entitlement products?
Worse, if you don't currently offer extended warranties and service agreements, you're missing out on quality revenue. Not only are you giving up a profit center, but it's a reason your customers are looking elsewhere.
MAXLife Hub Turns Your Service Department into a Profit Center
Built for mid-market manufacturers, MAXLife Hub manages your service department, connects to your ERP and gives you the information you need to satisfy your customers and sell more entitlement products.
Here's how it works:
Track Each Serial number
- Know everything about that individual product
- Parts, labor, repairs, location, etc
- Know what, when and how often it was repaired
Deliver Better Service
- Customer Portal
- Create service requests, monitor RMA and ticket status
- Schedule, prioritize and track repairs
- Technicians work smarter with our intuitive interface
- ERP integration means less work, better customer experience
Sell More Agreements
- Extended Warranties, Service Agreements and Maintenance Contracts
- CSR's, Managers and Techs always know the coverage status
- Customers are happy to know billable status BEFORE the repair
- Sales team is more confident they can deliver the service they promise
- Profitable agreements drive growth and make customers happy
Increase Profit
- Know true costs and real profitability of your service department
- Include the cost of repairs in your entitlement products to ensure profitability
- Increase billing accuracy for repairs out of coverage
- Understand repair patterns to influence product design updates
- Lower total cost of production, reduce warranty repairs and increase customer retention through increased overall satisfaction
